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January Promotion, 70% Off Storewide
We want you to feel confident when shopping with us. Eligible items may be returned within 60 days of delivery, provided they are unused, in original condition, and returned with all original packaging and accessories.
Items that show signs of wear, damage, or alteration may not qualify for a refund.
To initiate a return, customers should contact our support team before sending any items back.
Once a return request is approved, further instructions will be provided to ensure the return is handled smoothly and efficiently.
Returned items must be shipped according to the provided instructions to avoid processing delays.
Once the returned item has been received and inspected, refunds are processed within 5–10 business days.
Refunds are issued to the original payment method used at checkout. Processing times may vary depending on the payment provider, but most refunds are completed sooner.
Approved refunds cover the purchase price of the returned item.
All prices and refunds are processed in USD.
Shipping fees are not deducted, as all orders include free shipping.
Certain items may not be eligible for refunds due to hygiene, safety, or condition-related reasons.
Eligibility is determined during the return review process.
If an item arrives damaged or incorrect, customers should contact us promptly with relevant order details. We will review the issue and work toward a suitable resolution.
Modern Footwear Store is committed to providing a fair and transparent refund experience. Our goal is to ensure that every return is handled with care, clarity, and efficiency.
For refund-related inquiries or assistance:
[email protected]
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